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The government cited “serious concerns” about the lack of freedom of choice among Indian users.
The Indian government sent a letter to WhatsApp’s CEO Will Cathcart, in which the government claimed the existence of different treatment for Indian users compared to its European counterpart.
If this [the new policy] Will it allow better service delivery to users or not, the problem is the impact it has on privacy, data security and user choice
The government emphasized the importance of data protection, data security and freedom of choice.